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All swimmers and those responsible for swimmers, must adhere to the following terms and conditions.

 

PAYMENT POLICY:

  • Full payment is required by the START, reminders are sent out via PayPal and we will send you an email.

  • If a full payment is not made by the end of term your child will not be able to attend their swimming lessons the following term.

  • A payment through PayPal is our preferred method of payment. In some cases where this invoice link does not work we will welcome you to pay via BACs

 

CANCELLATION POLICY:

  • No refund can be given for cancellation once the course has started.

  • Lessons cancelled due to adverse weather conditions, problems with the swimming pools or teaching staff will be re-arranged at a later date where possible if not a credit will be placed on your next term fees.

  • If an instructor is unwell or cannot attend a session, G B LEISURE will endeavour to provide a cover teacher.

  • Refunds will not be applicable for any swimmers unable to attend the alternative lesson offered.

  • Refunds are not applicable for lessons that you do not attend for any reason.

 

HEALTH & SAFETY

  • Please also see our risk assessment here

  • You Must NOT attend swimming lessons if you/your child or any member of your family have a new continuous cough, temperature or loss of taste and smell. If you have tested positive for coronavirus in the last 7 days and have been to the pool building for any reason please notify us by emailing stroudswimschool@gmail.com or filling in the form on our website.

  • G B LEISURE must be informed of any new medical conditions or learning disabilities as early as possible.

  • The swimming pool should not be used by persons who have sickness or diarrhoea until 48 hours after the symptoms have stopped.

  • If your child has had Chicken Pox we only allow children to swim after all the scabs have come away from their skin.

  • Verruca’s – If your child has a verruca please make sure this is covered while they are in the pool building and in the pool.

 

USE OF THE POOL

*Links to our Safeguarding Policy & Risk Assessment which can be found here*

  • Pupils should not enter the pool until requested to do so by their teacher.

  • We are able to offer any swimmer the use of spare goggles if they forget them.

  • No jewellery to be worn in the pool.

  • No diving, bombing, ducking, somersaults or backflips.

  • Continued disruptive behaviour will not be tolerated.  A verbal warning will be given followed by a request that the child sits out of the class for a stated period.  If the behaviour persists the child may be excluded from the class.

  • No Running on poolside

  • No food to be consumed poolside or in the changing rooms.

  • No parents are allowed on poolside, we are happy if parents would like to sit in the changing rooms

  • We operate a Zero tolerance policy on violence towards members of staff; under no circumstances is violence or abusive behaviour towards any member of staff from parents/carers considered acceptable. We reserve the right to remove any person who is abusive or violent from the premises.

  • Shoe covers must be worn in the pool building (inc. changing rooms & poolside).

  • Showers can be used but please can you ask your children to wait 2-3 mins after their session as this restricts the walk way

DAMAGE OR LOSS

  • G B LEISURE does not accept responsibility for any damage or loss of property or articles left on the premises. Anything that is left mayhave been picked up by Archway Sport Centre contact them on: 01453 763242

EMERGENCY PROCEDURE

  • In the event of an emergency the person in charge will blow three blasts on a whistle. All swimmers and spectators will immediately stop what they are doing and wait quietly for further instructions.

  • Should it be necessary to clear the pool, when the instruction is given, all swimmers will move to the sides of the pool, leave the water and stand back from the side. Swimmers will remain standing at all times.

  • If it is necessary to evacuate the building no attempt should be made to recover possessions from the changing rooms or anywhere else within the building. The person in charge will direct you to the evacuation point

 

If you have any issues with what has been outlined here please contact our director

(stroudswimschool@gmail.com) 

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